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Mobileum Freshers Recruitment

About Mobileum: Mobileum is a leading provider of Telecom analytics for roaming, security and risk management, and end-to-end domestic and roaming testing solutions. More than 900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk, and to ensure active testing and monitoring.

Company Name: Mobileum Inc.

Job Profile: Technical Support Role

Work Location: Bangalore

CTC: 4.5 LPA

Experience Needed: Freshers

Desired Candidate Profile

Profile Description

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue

Under Graduate Qualification:

• BE / B.Tech (Computer Science, Electronics and Communication)

• Minimum Marks 70% Graduation in 2019,2020

• No Backlogs Accepted

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