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Konecranes Freshers Recruitment Details:
About Company: Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 18,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment that is free from any form of discrimination.
Company Name: Konecranes and Demag Pvt Ltd.
Job Profile: Trainee SAP Security Admin
Work Location: SP Info city, Pune, MH, India
Experience Required: 0-2 Yrs
Degree Needed: BTech/BE/BCA/BSC
Your key responsibilities:
Exhibit Konecranes Core values and code of conduct into each action
Understand and handle incident management and Service Request process in a supportive environment for a large number of users
Working with SAP System, user maintenance, and authorization concepts.
Ability to troubleshoot end user’s authorization issue and resolving as per expectation and if needed take help from peers.
Ensure ability to work or SLA based service delivery.
Monitoring the SAP Systems daily and IDOC of various interfaces.
Aid in support process improvisation
Analyze the repetitive Incidents and addressing the root causes to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those
Develop a healthy professional customer relationship
Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
Align and realign actions based on customers’ feedbacks, inputs from management
Prepare reports based on supervisor’s expectations
Deliver any other tasks as per superior’s instructions and guidance
Be flexible for on-call support based on business needs
Knowledge of SAP Basis will be an advantage
Assist peers, superiors, other IT staff members in day to day activities whenever appropriate
What we expect from you:
Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
Good technical background with some professional experience desirable.
Be highly motivated, hardworking and possess good time management and communication skills
Excellent written and spoken English
Ability to work and communicate effectively with a globally distributed team
Customer service attitude.
SAP Certifications in their specialization area is not a must but will be an advantage
Awareness about ISO 14001, 45001 requirements
Competencies and Skills Required:
0-2 years of experience in the IT industry working in global support or business process monitoring environment.
Exposure to SAP security or SAP IDOC monitoring is highly desired.
Basic understanding of Computers and IT Systems with some exposure to SAP systems.
Knowledge of SAP IDOC monitoring will be a big plus
SAP Basis monitoring tasks will be an added advantage
Knowledge about ITIL and ITSM tool(s) is preferred
English Communication skills – Verbal, Written
Customer service attitude
Customer-oriented approach to ensure SAP end-user satisfaction.
Willing to work in shifts when necessary.
Excellent communication skills as the job require daily interactions with colleagues based in different countries/locations.
Analytical and problem-solving techniques would help in improvising the process.
Exposure to Power Apps / RPA tools would be an advantage
Apply before the link Expires for Konecranes Freshers Recruitment.
Apply Link- Click here