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cognizant technology solutions

Cognizant Technology Freshers Recruitment Cognizant is an American multinational product-led digital corporation that provides digital products, digital IT services, including digital, technology, consulting, and operations services.

Company Name: Cognizant Technology Solutions India Pvt Ltd Job Profile: PROCESS EXECUTIVE – DATA Work Location: Chennai, Tamil Nadu, India Qualification: Bachelor/Post Graduate Degree in Commerce (exclusion- BE/BTech/MCA, Arts/Science Graduates)

Responsibility: Business/ Customer: • Updating customer master, entering PO request in ERP, applying cash to invoices, and maintaining a list of open invoices by the customer to ensure SLAs are met as agreed for customer satisfaction

Project / Process:

  • Ensure process guidelines are followed and met as documented

  • Meet process SLAs / metrics – productivity and quality targets within the established timelines.

  • Create and maintain customer accounts.

  • Process predefined number of transactions as assigned.

  • Raise process related issues/concerns on time with the process and team leads.

  • Stay updated with the process knowledge/changes refer to knowledge updates/ repositories to effectively process transactions.

  • Record data relating to production statistics, end-user related notes, etc as appropriate.

  • Adhere to shift handover processes.

  • Adhere to security practices set by the organization.

  • Provide updates and submit reports related to your own area of work.

People/Team Management: • Complete mandatory training for self as identified • Align individual goals with team objectives (work cohesively with the team). • Contribute to and participate proactively in knowledge sharing sessions. • Participate and contribute to organizational activities. • Record own attendance and timesheet related data. Must-Have Skills

  • Order to Cash Order Management

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