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Cognizant Technology Freshers Recruitment Cognizant is an American multinational product-led digital corporation that provides digital products, digital IT services, including digital, technology, consulting, and operations services.
Company Name: Cognizant Technology Solutions India Pvt Ltd Job Profile: PROCESS EXECUTIVE – DATA Work Location: Chennai, Tamil Nadu, India Qualification: Bachelor/Post Graduate Degree in Commerce (exclusion- BE/BTech/MCA, Arts/Science Graduates)
Responsibility: Business/ Customer: • Updating customer master, entering PO request in ERP, applying cash to invoices, and maintaining a list of open invoices by the customer to ensure SLAs are met as agreed for customer satisfaction
Project / Process:
Ensure process guidelines are followed and met as documented
Meet process SLAs / metrics – productivity and quality targets within the established timelines.
Create and maintain customer accounts.
Process predefined number of transactions as assigned.
Raise process related issues/concerns on time with the process and team leads.
Stay updated with the process knowledge/changes refer to knowledge updates/ repositories to effectively process transactions.
Record data relating to production statistics, end-user related notes, etc as appropriate.
Adhere to shift handover processes.
Adhere to security practices set by the organization.
Provide updates and submit reports related to your own area of work.
People/Team Management: • Complete mandatory training for self as identified • Align individual goals with team objectives (work cohesively with the team). • Contribute to and participate proactively in knowledge sharing sessions. • Participate and contribute to organizational activities. • Record own attendance and timesheet related data. Must-Have Skills
Order to Cash Order Management
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