DXC Technology Freshers Recruitment |Dxc technology careers | dxc technology India private limited |

DXC Technology Freshers Recruitment

We help global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. With decades of driving innovation, the world’s largest companies trust us to deploy our enterprise technology stack to deliver new levels of performance, competitiveness, and customer experiences. With our global scale, talent, and innovation platforms, we serve 6,000 private and public-sector clients in 70 countries.

Company Name: Dxc Technology Pvt. Ltd

Job Profile: Associate Professional Service Delivery Coordinator

Work Location: Bangalore, KA IN

Exp Needed: Freshers

Degree Needed: Any Degree

Job Description:

• Troubleshooting Hardware/Networking/OS related queries for our global customers over the phone.

• Previous experience in handling International clients over Email and Chat platform will be preferred.

• Tracking SLA performance and requesting agents to expedite the response/resolution process to maintain the required SLA.

• Providing L1/1.5 assistance to client users over Email & Chat.

• Validating the closure

Desirables:

A person is required to provide 24X7 support on Service Desk responsibilities Resource is required to have good communication skills – both verbal and written

Any Graduate with min 60%

Essential Job Functions

• Coordinates activities of functional areas or department account leads to ensure that business solution objectives are met.

• Assists in interpreting demand forecasts and in planning and delivering end-to-end services.

• Maintains records of account-specific service problems and assists in prioritizing work requests.

• Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced, and existing service offerings meet client specifications.

• Assists in identifying service improvements to increase customer satisfaction.

• Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications required for DXC Technology Freshers Recruitment

• Bachelor’s degree or equivalent combination of education and experience

• Bachelor’s degree in business administration, engineering, information systems, or related field preferred

• Zero or more years of support services or project or program experience

• Experience working with the technology industry

• Experience working with company products and operating systems

Other Qualifications required for DXC Technology Freshers Recruitment

• Basic project management skills

• Basic analytical and problem-solving skills

• Interpersonal skills to interact with customers and team members

• Organization and time management skills

• Communication skills

• Ability to work in a team environment

• Willingness to travel

Apply Before the link Expires for DXC Technology Freshers Recruitment.

Apply Link- Click Here

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